Rental Terms & Conditions

The rental agreement is between ie IDEAS Pte Ltd (we) and the Customer (you). By placing your order, the Customer agrees to the following Terms and Conditions. 

1) All rented items remained the property of ie IDEAS Pte Ltd at all times. 

 2) All rented props must be collected and returned to our location at 11 Woodlands Close, #10-02 Woodlands 11, 737853 unless otherwise arranged with ie IDEAS Pte Ltd. Do note we don’t do collections and returns on weekends.  

 3) Customer is to inspect all the rented items upon collection to ensure that there is no defect to any of the items rented and acknowledge via signature the condition of the items. Some items do show signs of wear and tear and this may be noted. If the customer does not inspect the items before removing them from our premises, the items are deemed satisfactory and damage free. Please hold on to the packaging and keep them in good order for repacking. Any loss or damage to the packaging or boxes will be charged at replacement value. 

 4) A refundable security deposit of $50 (for rental below $50) or $150 (for rental above $50) is required upon collection of the rented items. This will be returned to the customer once the items are returned undamaged and in the same condition as when it left our premises. Lost/damaged rental items may be subjected to lost recovery of 300% of the rented value. 

 5) Customer has to pay the full retail value of the props that are missing or damaged. This amount will be deducted from the security deposit. If the amount exceeds the security deposit, customer is to pay ie IDEAS Pte Ltd within 3 days of the return date. 

 6) The rental period of all the props will be as per agreed with ie IDEAS Pte Ltd. ie IDEAS Pte Ltd must agree to any extension to the rental period if otherwise as per agreed. Should the rented props be held for a longer period without our permission, customer will be charged a full day’s rental for every additional day. This will be deducted from your security deposit. 

7) ie IDEAS Pte Ltd accepts no responsibility for injury caused to any person or damage caused to any property of the customer resulting from the rental of our items.  

 8) Cancellations made 14 days prior to the collection date will receive 50% refund. Cancellations made within 14 days will forfeit the payment. Additions and substitutions are subject to availability.